> ## Documentation Index
> Fetch the complete documentation index at: https://chatbase.co/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Overview
> Connect Chatbase to the platforms you already use: your website, your messaging channels, and your business tools
## Overview
Integrations connect your AI agent to the systems you already run on. Some put your agent in front of customers on a new surface, such as your website, WhatsApp, or a phone line. Others give it somewhere to hand work off to, like a helpdesk, or something to act on, like your Shopify store.
Integrations connect the platform. [Actions](/docs/user-guides/chatbot/actions/actions-overview) decide what your agent does with it. Several integrations on this page only become useful once you enable the matching action. The **Next steps** card on each page points you to the right one.
## Website platforms
Put your agent on your website. Most of these work by copying an embed code from your Chatbase dashboard and pasting it into your site builder.
| Platform | How it connects |
| ------------------------------------------------ | --------------------------------------------------------------- |
| [Webflow](/docs/user-guides/integrations/webflow) | iFrame embed code, inside a container you build in the Designer |
| [WordPress](/docs/user-guides/integrations/wordpress) | The official Chatbase plugin plus your Agent ID, no embed code |
| [Wix](/docs/user-guides/integrations/wix) | Website widget embed code, via the Custom Code element |
| [Weebly](/docs/user-guides/integrations/weebly) | iFrame embed code, via the Embed Code widget |
| [Framer](/docs/user-guides/integrations/framer) | Website widget embed code, in the page's Custom Code section |
| [Bubble](/docs/user-guides/integrations/bubble) | Website widget embed code, in an HTML component |
| [Vercel](/docs/user-guides/integrations/vercel) | One-click install from the Vercel Marketplace |
Using Shopify? You don't need any embed code. The [Shopify integration](/docs/user-guides/integrations/shopify) adds the chat bubble to your store automatically.
## Messaging platforms
Let customers reach your agent on the channels they already use.
| Platform | What it does |
| ------------------------------------------------------------------ | -------------------------------------------------------------------------------- |
| [WhatsApp](/docs/user-guides/integrations/whatsapp) | Connect a WhatsApp number so your agent handles conversations there |
| [WhatsApp Templates](/docs/user-guides/integrations/whatsapp-templates) | Send Meta-approved templates to reach customers after the 24-hour window closes |
| [Messenger](/docs/user-guides/integrations/messenger) | Connect your Facebook pages, with human takeover per conversation |
| [Instagram](/docs/user-guides/integrations/instagram) | Connect your Instagram professional account for direct messages |
| [Twilio](/docs/user-guides/integrations/twilio) | Connect a Twilio account and assign numbers so your agent answers calls |
| [SIP Trunk](/docs/user-guides/integrations/sip-trunk) | Route calls from a number you already own on a PBX, SIP provider, or GSM gateway |
| [Slack](/docs/user-guides/integrations/slack) | Add your agent to a Slack workspace so your team can ask it questions |
## Commerce
| Platform | What it does |
| -------------------------------------------- | --------------------------------------------------------------------------------- |
| [Shopify](/docs/user-guides/integrations/shopify) | Let your agent help customers browse, buy, track orders, and manage their account |
| [Stripe](/docs/user-guides/integrations/stripe) | Let your agent show customers their subscriptions, invoices, and billing details |
## Helpdesk and escalation
Give your agent somewhere to hand a conversation off to. All of these pair with the [Escalations action](/docs/user-guides/chatbot/actions/escalate-to-human).
| Platform | What it does |
| -------------------------------------------------- | ------------------------------------------------------------- |
| [Zendesk](/docs/user-guides/integrations/zendesk) | Reply to Zendesk tickets directly, or escalate by opening one |
| [Salesforce](/docs/user-guides/integrations/salesforce) | Respond to Salesforce cases, or escalate by creating one |
| [Freshdesk](/docs/user-guides/integrations/freshdesk) | Escalate by opening a Freshdesk ticket |
| [Gorgias](/docs/user-guides/integrations/gorgias) | Escalate by opening a Gorgias ticket |
| [Zoho Desk](/docs/user-guides/integrations/zohodesk) | Escalate by opening a Zoho Desk ticket |
| [Intercom](/docs/user-guides/integrations/intercom) | Escalate by opening an Intercom ticket |
| [HubSpot](/docs/user-guides/integrations/hubspot) | Escalate by opening a HubSpot ticket |
| [Help Scout](/docs/user-guides/integrations/helpscout) | Escalate by opening a Help Scout ticket |
| [Odoo](/docs/user-guides/integrations/odoo) | Escalate by opening a ticket in Odoo Helpdesk |
| [Sunshine](/docs/user-guides/integrations/sunshine) | Hand the customer to a live Zendesk agent in real time |
Chatbase also has its own built-in [Helpdesk](/docs/user-guides/chatbot/help-desk/help-desk-overview), so you can escalate without connecting a third-party platform at all.
## Email and automation
| Platform | What it does |
| ------------------------------------------------ | ------------------------------------------------------------------------ |
| [Email](/docs/user-guides/integrations/email) | Let your agent read and reply to customer emails through your own domain |
| [Zapier](/docs/user-guides/integrations/zapier) | Send leads and conversation data into thousands of other apps |
| [viaSocket](/docs/user-guides/integrations/viasocket) | Automate tasks across your apps, triggered by Chatbase webhooks |
## Next steps
Connecting a platform is half the job. Actions decide what your agent actually does with it.
Send Chatbase events to your own endpoints when no integration fits.