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Overview

Adding your Chatbase agent to a Wix website takes two things: the embed code from your Chatbase dashboard, and Wix’s Custom Code embed element. Once pasted, a floating chat bubble appears on your site.

What you can do:

Put your AI agent in front of every visitor to your Wix site, answering questions without them leaving the page.

Before you start

How to embed your agent

1

Copy your embed code

  1. Navigate to your dashboard and select the agent you wish to embed.
  2. Click Channels in the left sidebar, then click Manage on the Chat bubble card (or Setup, if you haven’t configured it yet).
  3. Click Deploy and select the Website widget embed type. Scroll down and click Copy to copy the provided script.
The Deploy step showing the website widget embed code
2

Open your Wix site editor

Sign in to Wix and head to your dashboard. Click Design Site in the top-right corner of the page to load your site in the Wix editor.
The Design Site button in the Wix dashboard
3

Add the Custom Code element

Scroll to the section of the website where you want the agent, then click the big plus (Add Elements) button on the left sidebar.
The Add Elements button in the Wix site editor
Scroll down to locate and click Embed Code, then Popular Embeds, then Custom Code.
Selecting Custom Code from the Wix embed options
4

Paste the embed code

When the custom code widget pops up, click + Add Custom Code in the top right, then:
  1. Paste the code snippet into the custom code editor.
  2. Provide a name for your code.
  3. Choose an option under Add Code to Pages.
  4. Choose where to place your code under Place Code in.
  5. Click Apply.
Preview your website and confirm the floating Chatbase chat icon appears.
The Chatbase chat bubble live on a Wix website
You can customize the appearance and colors of your agent on your Chatbase dashboard. Go to your dashboard, choose an agent, click Channels in the left sidebar, click Manage on the Chat bubble card, then open the Display tab to edit Content, Capabilities, Colors, Floating bubble, and Localization.

Next steps

Customize the chat bubble

Match the widget to your brand colors, position, and copy.