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Overview

WordPress is the one website platform where you don’t paste an embed script. Instead, you install the official Chatbase plugin and give it your Agent ID. The plugin handles the rest.

What you can do:

Put your AI agent in front of every visitor to your WordPress site, with no theme code to edit.

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Before you start

  • A Chatbase account with an agent, and the agent enabled. If you don’t have an account, create one for free; if you’re not sure how to build an agent, see Your first agent.
  • A WordPress site where you can install plugins, and access to your admin dashboard.

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How to add your agent

1

Log in to your WordPress admin dashboard

Your dashboard URL is typically yourdomainname.com/wp-admin/. You can also reach it through your web hosting control panel.
2

Install and activate the Chatbase plugin

In the left sidebar of your WordPress admin dashboard, click Plugins.
The Plugins item in the WordPress admin sidebar
Click Add New Plugin at the top of the next page.
The Add New Plugin button in WordPress
In the search bar, type Chatbase. Find the Chatbase WordPress plugin, click Install Now, then Activate.
Installing the Chatbase plugin from the WordPress plugin directory
3

Open the Chatbase plugin settings

  1. In the left sidebar of the WordPress admin dashboard, click Settings.
  2. Look for Chatbase options and click it.
  3. Find the text box labeled Agent ID.
The Agent ID field in the Chatbase WordPress plugin settings
4

Copy and paste your Agent ID

  1. Go to your Chatbase dashboard and select the agent you want to embed.
  2. Click Settings in the sidebar and stay on the General tab. Copy the Agent ID from the Agent details card.
  3. Paste the Agent ID into the text box in your WordPress settings.
Locating the Agent ID in the Chatbase dashboard
5

Save your changes

Click Save Changes.
Visit your WordPress site and confirm the Chatbase agent appears and responds.
The Chatbase agent live on a WordPress website
You can customize the appearance and colors of your agent on your Chatbase dashboard. Go to your dashboard, choose an agent, click Channels in the left sidebar, click Manage on the Chat bubble card, then open the Display tab to edit Content, Capabilities, Colors, Floating bubble, and Localization.

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Next steps

Customize the chat bubble

Match the widget to your brand colors, position, and copy.